2022 Benchmarking + Legal Information Services Survey (BLISS) Key Takeaways

HBR Consulting is proud to present the results of 2022’s Benchmarking + Legal Information Services Survey (BLISS). Now in its sixth year, the survey continues to provide insights and benchmarking, including trends data, in several key areas to support the decision-making process of law firm librarians. Seventy-one law firms responded to the 2022 survey during May and June.

The survey responses, including those regarding this year’s “Hot Topic” —innovation via technology—evidenced a clear shift in both the department’s focus and roles, reflecting increased emphasis on modern technology, digitization, and specialization. From HBR’s perspective, there are immediate opportunities to leverage the strengths of information professionals to serve their firms in new and innovative ways. Law firm leaders who rethink the function of their library departments for the changing marketplace—and leverage the unique value these teams can deliver—will be well-positioned to secure a competitive advantage for their firms in the future.